Refund Policy

Important: This page is a launch-ready template and should be reviewed with your actual billing rules before going live.

Last updated: March 24, 2026

1. Overview

This policy explains how refunds, subscription cancellations, and billing questions are handled for Amazon Review Tool.

2. Free access

Free plans or trial access, when offered, do not include a refund because no paid charge is collected for that period.

3. Monthly subscriptions

Unless required by applicable law or otherwise stated during checkout, monthly subscription fees are generally non-refundable once a billing cycle has started. Cancelling a subscription stops future renewals but does not normally retroactively refund the current billing period.

4. Yearly subscriptions

If you offer yearly billing, you may choose to provide a limited refund window for first-time purchases. Update this section to match your exact policy and your payment processor’s rules.

5. Exceptional cases

We may review refund requests in good faith for duplicate charges, clear billing errors, or major service failures that prevented normal access.

6. How to request help

For billing or refund questions, contact support through the Contact page and include the email used for purchase, the date of charge, and a short explanation of the issue.

7. Payment providers

Some refunds or billing actions may be processed through the third-party provider used for checkout and subscription management. Update this section with your exact payment provider before launch.